Return Policy

1. Eligibility for Returns

Only defective products can be returned. You must check the product in front of the delivery person and return it immediately if found defective, before the delivery person leaves.

2. Return Process

• Contact our customer service team at arkosakib1996@gmail.com or +88 01754-757522 immediately upon discovering a defect to initiate the return process.
• Pack the defective item securely in the original packaging, if possible.

3. Refunds and Exchanges

If a defect is verified, we will first attempt to send you a replacement of the same product. If a replacement is unavailable, we will offer monetary compensation such as free delivery on your next order.

4. Contact Us

If you have any questions about our Return Policy, please contact us at:

Email: arkosakib1996@gmail.com
Phone: +88 01754-757522